Cancellation Policy | Withdrawal & Revocation sequences
Cancellation Policy | Withdrawal - You have the right to withdraw from this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must contact us
Mehringer Str. 59
Mobil: +491757 8348574 (Monday to Friday from 9am till 6pm)
by means of a clear statement (such as a letter sent by post, e-mail) of your decision to withdraw from this contract. You can use the model withdrawal form below, which is not required.
In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Cancellation Policy | Consequences of cancellation If you withdraw from this contract, we have sent you all the payments we have received from you, including the delivery costs (except for the additional costs arising from the fact that you have a different type of delivery than the cheapest standard delivery we offer have chosen to repay immediately and at the latest within fourteen days from the date on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. We bear the cost of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.
The right of revocation does not apply to goods which are not prefabricated and whose manufacture is based on an individual selection or determination by the consumer or which are clearly tailored to the personal needs of the consumer.
End of revocation
General revocation form
I hereby revoke the contract for the purchase of the
Ordered on / received on: ________________________________________________
Name of the consumer (s): ____________________________________________
Address of the consumer(s): _________________________________________